Choose a product, select any available options, add it to your cart, and complete checkout. Your order confirmation will be sent after checkout is completed.
Available payment options are shown securely during checkout. The exact options may depend on your order and eligibility.
Available shipping options and any shipping cost are shown during checkout. Some orders may arrive in more than one package when items are fulfilled separately.
When tracking is available, it is shared with your order updates so you can follow delivery progress.
Contact PetShipCo as soon as possible. If fulfillment has not started, we will review whether the order can still be changed or canceled.
Return eligibility depends on the item and its condition. Review the Returns & Refunds page before sending anything back, and contact us for return instructions.
Use the Contact page and include your order number when available. That helps us locate the order faster.
No. PetShipCo is an online store for pet products. We do not provide veterinary, pharmacy, grooming, dental or training services.